April 2020

April 30

Spotlight

Top Keywords (Beta): A list of ten Top Keywords will now display in multiple locations throughout Spotlight. Note: This is only for Public Group conversations 

  • Dashboard: Located below Pinned Groups, view the Top Keywords for the previous day. Scroll to the bottom of Engagement Insights, and view the Top Keywords for the last 7, 20 and 90 days. 
  • Side Car: The Top Keywords will display when a user selects any element on the Spotlight Dashboard that opens the side car and provides additional information related to that day. 
  • Pubic Groups: Located within Groups > any Public Group. View the Top Keywords for the last 7, 28 and 90 days in the selected Public Group.

Note: Top Keywords are starting today, 4/30/20, and will not scan historically. Therefore, users will need to wait until tomorrow to see the daily view and 7, 28 and 90 days for the different intervals to fully populate.

Spotlight Topics: Rerun a processed Topic Report. Navigate to Spotlight > Topics and select the ellipsis in the desired Topic Report row. Users will have two options: 

  • Rerun the report: This option will use all of the same parameters, name, keywords/phrases and start date, as the original report. The end date will automatically update to the current day. 
  • Modify and Rerun: This option will take the user to a pre-filled report page, including the original parameters of name, keywords/phrases and start date. The end date will be automatically updated to the current date. Here, the user can edit all fields to reflect the necessary changes. 


Monitoring

NSFW Image Detection Condition: The NSFW Image model is no longer Beta--the model's accuracy has been improved and the false positive rate is now below 5%.

Software Screenshot Detection Condition: This will identify software screenshots uploaded to the connected Content Platform. Note: This model does not identify text or objects within a screenshot, just that the uploaded image was a screenshot. 



Turn a Rule On/Off: Users can now turn a Rule in Monitoring on or off. A user should turn a Rule off if they no longer need to actively monitor or discover that content. But would have a use to activate the Rule again at another time. A user can turn a Rule off from the Policy Dashboard or within the Policy. 

Note: Customers with a Rule limit will now see a message when they are within 10 Rules of their maximum. This only applies to Rules that are on or active. 


April 8

Spotlight

Spotlight Topics: A user will now have the option to check a box that will remove Direct Messages as a source from being included in their processed Topic Report.

Note: Direct Messages are defined as: Workplace from Facebook: Workchat, Yammer: Private Massage, Teams: Chat, Slack: Direct Message.


Monitoring

Tombstone Action (Slack Only): When building a Rule that is turned on for Slack, the Delete Action will Tombstone content instead of hard delete, like other Content Platform Integrations (Workplace, Yammer and Teams).

Note: This means that the matched message will be put into a quarantine until an Aware user choses to permanently delete or restore to Slack.


View Tombstoned Events:

1. Select the Tombstone tab within the Global or Policy Event page

2. Select an Event that you would like to investigate or take action on

3. Chose Permanently Delete or Restore to Slack 

Additional copy for the Delete Action (Teams Only):

  • The Delete Action will be grayed out for Rules that are built only to Monitor on Teams 
  • Copy stating that the Delete action is not applicable for Teams will show for Rules that are built to Monitor Teams and another integrated Content Platform. 



Retention

(Teams Only) Copy stating that content will only be removed from the Aware Intelligent Data Fabric when implementing a Retention Policy on Teams.

 

User Data Removal

(Teams Only) Copy stating that content will only be removed from the Aware Intelligent Data Fabric when submitting a User Data Removal request. 

 

Content Platform Integration

Beta tag added to the Teams integration box to show users that the Microsoft Teams API is still in Beta mode.