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Community Management & Insights

Community Management & Insights

How-to articles for Spotlight, Signal and Showcase.

Example Use Cases

Social Listening with Signal and Spotlight

Use Signal and Spotlight during Pride Month

Spotlight

Custom Reporting Terminology

Behavior Indicators FAQ

Understanding Conversation Health and Sentiment

Spotlight Dashboard

Spotlight Trending Themes

Understand Group Insights

Custom Reporting - Search and Report on Topics and Audiences

People Sets with Azure Active Directory

Export Groups to CSV

Making the most of Aware Custom Reports

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Signal

Signal Strategy Guide

Create a Policy and Rule

Signal Conditions

Setting Rule Triggers

Selecting Rule Actions

Viewing Events

Export Signal Events

Regular Expression Pattern Creation

Deep Dive into Artificial Intelligence (AI) Models for Signal

Using the Aware Slack Bot for Signal Notifications

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Surveys

Survey Ingestion FAQ

How to Upload a Survey

Custom Reporting Using Survey Data