Monthly Newsletter - Plugged Into Aware
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      April 2023 Newsletter

      Monthly newsletter that brings you up to speed on all things Aware!

      👋 HELLO FROM CS!

      Welcome to 🔌 Plugged Into Aware, our monthly newsletter that brings you up to speed on all things Aware while providing insights on ways other Aware power users are utilizing our various capabilities! Our commitment to you is to always bring value, so keep an eye on your inbox at the end of each month. April is Stress Awareness Month and one way to ensure your organization is practicing stress management is to fully understand how your workforce is feeling, which in-turn will give you (and leadership) peace of mind! 

      💪 EMPOWERED: AWARE USER STORIES

      An international transportation company feels employee mental health is key to the continued success of their business. It’s important to them that their employees feel empowered to ask for help when they need it. In one instance, an employee used a four-letter word in an after-hours post on their internal collaboration platform, expressing anger and frustration, then quickly deleted the post. 

      Using Aware’s Signal application, the word and subsequent deletion were flagged. The company then conducted a Search & Discover query to dig deeper into what was going on with the employee. Once the search completed, they reviewed content surrounding the event for broader context, and it became clear that this employee was not in a good place mentally due to high levels of stress and tension. They were struggling with personal issues and needed more support.

      The company stepped in and was able to help the employee through their Employee Assistance Program (EAP). Before Aware they would have never been able to surface this issue and provide assistance to the employee. 

      💡 TODAY I LEARNED:

      It’s difficult to keep an accurate pulse on your employees’ well-being and how they manage stress, especially when you have individuals who work in all different locations. 71% of adults reported having a least one symptom of stress in the workplace and while this may not come as a shock, it can quickly become a silent killer amongst your organization. Businesses lose up to $300 billion yearly as a result to workplace stress. 

      Implementing solutions like Aware’s Signal and Search & Discover applications will not only help your organization continue its success, but also retain the individuals who make it successful by staying aware of employee sentiment and engagement. 

      🚨AWARE MONITORING IS BECOMING SIGNAL🚨

      Aware recently made the decision to rebrand the Monitoring application to Signal. You can expect to see the updated language within the Aware platform soon.

      Why the change?

      The name ‘Signal’ better represents the many use cases made possible with the application, including:

      • Understanding the Employee Experience
      • Regulatory or Acceptable Use Compliance Adherence
      • Identifying Risky or Toxic Behavior
      • Gaining Real-Time Feedback on Initiatives or Processes 

      What effect will this have on the Aware platform?

      None! Aside from the name change, the application remains the same. You should expect a seamless transition in the coming days, we hope you don’t even notice.

      💜 FROM AWARE

      🤝 NEED HELP?

      The Aware Customer Success Team is here for you! Get the help you need, when you need it using any of the following methods:

      🛑 STOP! COLLABORATE & LISTEN

      Do you know all of Aware's current available integrations? Let us know if you want to add another platform to your existing Aware suite at support@awarehq.com!

      💚 AVAILABLE                             

      • Slack
      • Workplace from Meta                       
      • Microsoft Teams
      • Microsoft Viva Engage 
      • WorkJam
      • Google Drive 
      • Webex Messaging 

      🚨NEW AVAILABLE: 

      • Zoom Chat 
      • GovSlack 

      🗺 ROADMAP: 

      • Zoom Meetings
      • Webex Meetings
      • RingCentral
      • Symphony
      • GoogleChat

       We'd love to hear from you! If our upcoming integrations or features catch your eye and you'd like more info, OR if you'd like to request an integration or feature not listed here, please let us know by completing this form. 

      Thank you for reading and have an amazing day!

      😂 MEME OF THE MONTH

      stress