Prior to integrating with a customer’s content platform, we need to understand the activity levels to make sure we are prepared for support. Please have the customer share screenshots of the usage data in advance
Meta:
System Admin is required for these steps: Navigate to the Admin Panel > Insights Tab and provide screenshots of the following sections:
- People Tab: How many people are in <insert name> Workplace?
- Activity Tab: Activity overview for the <insert name> Workplace
- Activity Tab: Activity Over Time (last 28 days)
Teams
An Office 365 Global Administrator is required for these steps. Follow the instructions below:
1. Navigate to the Microsoft Teams Admin Center > Analytics & Reports > Usage Reports. Select the View reports tab, under the report dropdown select Teams usage. Select Last 28 days under Date range and Run report. Provide a screenshot of the entire section.
Microsoft Viva Engage
An Office 365 Global Administrator is required for these steps. Follow the instructions below:
Navigate to the Microsoft Viva Engage Admin Center > Reports > Usage. Find the Microsoft Viva Engage activity chart and click View More. Provide a screenshot of the entire section.
Slack
An Admin is required for these steps: Select the dropdown next to your Workspace name > Tools > Analytics and provide screenshots of the following sections:
- Overview: Entire section (last 30 days)
Zoom
An Admin is required for these steps: Login to zoom.us, which will default to your Profile page. Select Dashboard in the Admin section on the left side.
- Click Zoom Chat
- Choose Monthly
- Take a screenshot or export to CSV/PDF