November 1o
Spotlight
Topic Reports:
- Feedback for message sentiment anomalies:
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- Public Message Anomalies within Topic Reports are now equipped with a feedback loop for user's to identify any possible messages that may display an incorrect sentiment.
- Public Message Anomalies within Topic Reports are now equipped with a feedback loop for user's to identify any possible messages that may display an incorrect sentiment.
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- Health Metric in Topic Reports:
- In addition to the Sentiment KPI, the Health KPI is now included in Related Themes within Topic Reports.
- In addition to the Sentiment KPI, the Health KPI is now included in Related Themes within Topic Reports.
- Audience Insights - Create Search from a Topic Report:
- From both the 'Top groups by mentions' and the 'Top content authors by mentions', a search can be run with the same parameters that the Topic Report was created on that specific user or platform group.
- From both the 'Top groups by mentions' and the 'Top content authors by mentions', a search can be run with the same parameters that the Topic Report was created on that specific user or platform group.
- Audience Insights - Create Data Hold from a Topic Report:
- When a Topic Report surfaces the need for a Data Hold on a content author, that request can now be made within a Topic Report in the 'Top content authors by mentions' section.
Monitoring
- Duplicate Keyword List
- Custom and OOTB keyword lists can now both be duplicated. This feature helps streamline the workflow of editing an OOTB keyword list to add, edit or remove words to create a customized list.
- Custom and OOTB keyword lists can now both be duplicated. This feature helps streamline the workflow of editing an OOTB keyword list to add, edit or remove words to create a customized list.
- Increase Character Limit in Subject of Notify Content Author Email
- Within Monitoring Rule Actions, the character limit has been increased to 150 characters.