2020
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      1. Help Center
      2. Platform Release Notes
      3. 2020

      September 2020

      September 1

      All Applications
      Performance upgrades

      Spotlight

      Spotlight Dashboard: Daily Insight re-design
      • Daily Trending Keywords are broken out by highest mention count with colors designating Sentiment KPI Measurement (Green: Above Standard, Grey: Standard and Red: Below Standard)
      • Pinned Groups are shown laterally and groups are displayed with the highest message activity first

      Topic Report:

      You now have the option to exclude message view of Sentiment Anomalies and/or exclude Top Content Authors by mentions.


      Search and Discover

      Duplicate Search & Discover reports: Select the ellipsis on the desired report to display the dropdown, then select Rerun Search or Modify and Rerun Search.